Privacy Policy
Last updated: December 15, 2025
This Privacy Policy describes how FreshChores ("we," "our," or "us") collects, uses, and shares information when you use the FreshChores mobile app, website, and related services (collectively, the "Services").
Our goal is to collect only the information necessary to provide a reliable, helpful experience for managing shared tasks and groups.
1. Information We Collect
1.1 Information You Provide
When you use FreshChores, you may provide information such as:
- Account information (name, email address, profile photo)
- Task and activity data (tasks created, completed, skipped, or edited)
- Group information (groups you create or join and related memberships)
- Communications with us (such as support requests or feedback)
1.2 Information Collected Automatically
When you use the Services, we may automatically collect:
- Device and technical information (device type, operating system version, app version)
- IP address and approximate location derived from IP (not precise GPS location)
- Usage and interaction data (app launches, feature usage, navigation events)
- Performance and diagnostic data (crash reports, load times, error logs)
- Authentication and security metadata (login timestamps, session identifiers)
This data helps us operate the Services, improve stability and performance, and understand how features are used.
1.3 Information from Third Parties
If you choose to sign in using a third-party authentication provider (such as Apple or Google), we receive limited profile information required to create and manage your account (for example, name and email address).
We also use third-party analytics providers, such as Google Analytics and PostHog, to help us understand usage patterns and improve the Services. These providers may process usage and device-related data on our behalf in accordance with our instructions.
2. How We Use Information
We use the information we collect to:
- Provide and maintain the core functionality of the Services
- Generate, surface, and manage tasks and shared group activity
- Send optional notifications and reminders you choose to enable
- Improve product features, performance, and reliability through analytics
- Respond to support requests and communicate important service updates
- Protect the security and integrity of the Services
- Comply with legal obligations
We do not sell personal information.
3. Analytics, Tracking, and Advertising
FreshChores uses analytics data solely to understand how the Services are used and to improve functionality and reliability.
- We do not use personal data for third-party advertising.
- We do not use data for cross-app or cross-website tracking.
- We do not share personal data with data brokers.
- We do not allow analytics providers to use data for their own marketing or advertising purposes.
Where identifiers are used for analytics, they are used only to support core product analytics and diagnostics.
4. Sharing of Information
We may share information in the following circumstances:
- With other group members, limited to task-related and group-related activity visible within shared groups
- With service providers who help us operate the Services (such as hosting, analytics, and infrastructure providers), acting only on our instructions
- For legal or safety reasons, if required to comply with applicable law or to protect the rights, safety, and security of users or the Services
We do not sell personal data or permit third parties to use shared data for their own advertising or marketing.
5. Data Retention
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data at any time.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
FreshChores is not directed toward children under the age of 13.
Parents or guardians may allow a child to use FreshChores as part of a shared group for the limited purpose of viewing and completing tasks. In such cases:
- A parent or guardian must create, manage, or supervise the account
- Only minimal information necessary for functionality (such as a display name) should be provided
- Children's data is not used for advertising, marketing, or tracking
We do not knowingly allow children to create independent accounts. If we learn that personal information from a child has been collected without appropriate consent, we will delete it promptly.
8. International Users
If you access the Services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your information
- Object to or restrict certain processing
You may contact us to exercise these rights.
10. Changes to This Policy
We may update this Privacy Policy from time to time as the Services evolve. Material changes will be communicated through the Services or by email.
11. Contact Us
If you have questions about this Privacy Policy, please contact: